Complaint·October 4, 2023

The physician stated during the last visit with R1, R1 had the proper wound care in place. The physician stated they had heard the administrator was using Medihoney prior to order being given 8/31/23 but they had not seen it first hand. LPA interviewed administrator (registered nurse) in which she stated she has always followed physician orders and never used medihoney until ordered on 8/31/23. LPA interviewed resident in which they stated they could not remember when medihoney was used. Due to the conflicting information LPA finds the information to be UNSUBSTANTIATED. Exit interview conducted.