complaint·July 3, 2025

Staff are not adequately addressing a scabies outbreak. Staff interviews indicated that they were following infection control guidelines per facility’s policy and there were no concerns in that area. The Department was unable to interview R1 due to R1 passing away on 03/24/2025. Record review indicated the resident was on hospice and the hospice nurse (S2) first noticed the skin irritation. Upon the discovery, S2 notified management, who elevated this situation to Public Health. Based on this information, it has been evaluated that facility staff followed infection control guidelines regarding this matter and there were no concerns, therefore this allegation was found to be UNFOUNDED. Based on the investigation, the preponderance of evidence standards has not been met. Therefore, the above all allegations is found to be UNFOUNDED . A finding that the allegations are unfounded means that the allegations are false, could not have happened, and/or is without a reasonable basis. Exit meeting conducted. A copy of this report has been provided to facility.