Complaint·June 7, 2021

Donna Gurriere, Licensing Program Analyst (LPA) was in contact with Adam Hill, Administrator. It was alleged that during the month of July 2020, Residents needs were not being met due to lack of staff. An investigation was conducted, and the previous administrator, previous resident care coordinator, the current administrator and three staff persons were interviewed. In addition, documents that were reviewed, included two resident assessments, two resident logs with a checklist of two-hour checks by facility staff persons. The two residents were not interviewed, as one is on hospice and not well, and the other resident no longer resides at the facility. During the interview process, the administrator reported that he was not working during the time of the allegation; therefore, he was not able to comment. All the staff persons indicated that the allegation is untrue and that it was reported that at times, staff may have had a shortage of staffing; however, the staff were always available to meet the resident’s needs. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are Unsubstantiated.