Complaint·September 26, 2024

LPA finds that although R1 does require 2 persons assist and more extensive care, R1 does not have a prohibited health condition and facility is still able to meet residents needs. Training was provided to staff on lifting techniques for R1. Due to the information gathered LPA finds allegation to be UNFOUNDED. The allegation is UNFOUNDED. A finding that the allegation is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. Exit interview conducted. Relevant party indicated that residents can wait long periods of time because they are instructed to respond to certain residents first. Due to the information gathered, LPA finds the allegation to be UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are unsubstantiated. Exit interview was conducted.