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Inspection visit

Complaint

JOY'S CARE HOME - HICKORYLicense 3150029651 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Facility staff did not interact with resident with dignity and respect- Interviews conducted found staff were at times frustrated when working with R1. A statement by S1 made to R1’s responsible party regarding the challenges of working with R1. However, S1 denied making derogatory statements to R1. Therefore, as these allegations were not corroborated and witnessed by others, this allegation is unsubstantiated. As a result of this investigation, LPA finds allegation to be (US)Unsubstantiated - A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview with designee.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87464(f)(3)Type B

    Basic Services(f) Basic services shall at a minimum include: (3) Three nutritionally well-balanced meals and snacks made available daily, including low salt or other modified diets prescribed by a doctor as a medical necessity, as specified in Section 87555, General Food Service Requirements. This requirement was not met based on records review and interviews which found an additional fee was charged for a basic service. This posed a potential risk to the resident.

FAQ · About this visit

Common questions about this visit

What happened during the November 21, 2024 inspection of JOY'S CARE HOME - HICKORY?

This was a complaint inspection of JOY'S CARE HOME - HICKORY on November 21, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to JOY'S CARE HOME - HICKORY on November 21, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Basic Services(f) Basic services shall at a minimum include: (3) Three nutritionally well-balanced meals and snacks made..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.