complaint·January 30, 2024

Licensing Program Analyst (LPA) Bethany Mirlohi arrived unannounced to deliver complaint findings. LPA met with Sabrina Aldea during today’s inspection. LPA investigated allegation, “Staff did not provide 60-day notice for rent increase.” LPA reviewed resident documents and conducted interviews. LPA found that administrator/licensee provided R1’s responsible party with a 2 day notice of rate increase due to an increase in care needs. Administrator stated resident has had a change of condition and now requires a 2-person transfer and continence care. LPA reviewed R1's admission agreement, LIC602, old and updated needs and service plan, and the increase notice. LPA observed administrator provided responsible party with the proper notice of increase. Due to the information gathered, LPA finds allegation to be UNFOUNDED.