complaint·August 1, 2024

At this point, the Health Services Director called hospice for assistance. Staff interviewed stated that R1 did not state that they were in pain and that they had exhibited this behavior before. Hospice arrived to evaluate and assist resident. Hospice wanted staff to force resident back in bed, even though resident wasn’t wanting staff assistance. 911 was called for a lift assist. Hospice, along with the first responders, assisted R1 back into bed. The hospice nurse then left to attend to another resident at a different facility. A short time later, R1 was given their morning medications. Based on the evidence provided, the preponderance of evidence standards was not met, therefore, the above allegations are found to be UNFOUNDED. An unfounded allegation means that the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview conducted. A copy of this report was left at the facility.