Complaint·August 21, 2025

Staff not providing adequate food service to resident. Records reviewed indicated that staff are providing adequate food services to residents in care. Observations at the facility indicated that there were snacks, including fruits and vegetables available to residents in care. Staff also prepare all meals for residents in care. Interviews with resident R1 indicated that they are happy with the food provided. Interviews with Administrator indicated that facility staff provide adequate meals daily for the residents in care. The facility gives options for each meal and residents can indicate what is preferred. Therefore, the allegation staff not providing adequate food service to residents is unfounded. Based on records reviewed and interviews, LPA finds the above allegations to be UNFOUNDED- meaning that the allegations were false, could not have happened and/or is without reasonable basis. Exit interview conducted with the Administrator. Copy of report was given to facility.