Complaint·January 21, 2025

Interviews conducted with staff members S1, S2, and Administrator indicated that staff are providing residents with assistance showering once to twice a week. During subsequent visit, interview with R2 confirmed that staff were providing assistance with two (2) showers a week. S1, S2, and Administrator stated that care staff provide bed baths daily for the residents needing incontinence care. S1, S2, and Administrator stated that care staff are providing assistance with incontinence care for the residents, including assistance with residents' catheters and transfer assistance to the toilet for R1. During multiple visits conducted at the facility, LPAs observed daily bed baths are documented as given daily for residents R1 and R2. LPAs did not observe showers documented in facility progress notes. Interview with Administrator indicated that R1 and R2 have no cognitive impairment and can request additional showers if wanted. LPAs observed R1 and R2's documentation, which indicates that neither have cognitive impairment and both are able to communicate their own needs. Interview with S1 indicated that R2's physical therapist and Administrator provide assistance with walking. Interview with Administrator indicated that they assist with R2 walking three (3) or four (4) times a week. Interview with R2 indicated that Administrator is helping them ambulate throughout the facility. During subsequent visit, R2 stated that care staff were now providing assistance with walking around the facility. Interviews with R1 and R2 stated that they are satisfied with the care being received at the facility by the care staff. R1 stated that they receive assistance with showering and hygiene, toileting and walking in the facility. R2 stated that they received assistance with showering, hygiene and walking in the facility. R1 and R2 stated that they receive bed baths daily and showering one (1) shower weekly. Based on interviews conducted, observations, and records reviewed, the preponderance of evidence standards have not been met. Therefore, the above allegation is found to be UNSUBSTANTIATED. Findings that the complaint is Unsubstantiated means that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview was conducted with Julie Malitskiy . A copy of this report was provided. Signature on these forms acknowledges receipt of these documents.