complaint·January 10, 2025

***Report continued from 9099........... Allegation- Facility did not follow medication orders. Department conducted record review, facility’s observations and interviewed four residents and two staff members regarding this allegation. Four resident interviews reflected that staff were giving residents medications per their physician’s orders and there were no issues indicated. Two staff interviews indicated that staff were following physician’s orders and administering resident’s medications accordingly. Record review for medications management for December 2024 for two residents reflected that facility was administering resident’s medications per their physicians’ orders and keeping the required documentation per Regulations. Record review for resident, R1 who was admitted to facility on 12/01/24 reflected that R1 was sent to the ER two times between 12/01/24 -12/20/24 due to change in condition. It was learnt that each time R1 returned from hospital, there were medications adjustments by hospital staff and there were some medication errors which were by hospital staff but were addressed and corrected immediately once facility staff and R1s responsible party brought up to hospital staff and R1s physician. It was evaluated that facility was operating under RCFE guidelines and were managing R1s medications orders as ordered by R1s physician. Based on this gathered information, this allegation was found to be UNSUBSTANIATED. A finding that a complaint allegation is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview was conducted and copy of the report has been provided.