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Inspection visit

Complaint

IVY AT BLUE OAKS, THELicense 315920222
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On 4/15/26, Licensing Program Analyst (LPA) Kevin Mknelly conducted an unannounced complaint investigation visit to deliver the findings for the above allegations and met with the Executive Director/ Administrator. LPA conducted records review, site visits and interviews. LPA is unable to find and or meet the preponderance, per policy. In the three visits conducted during the course of this investigation, LPA did not observe violations of food servive regulations. Facility staff and management presented facility policy training and quality assurance measures in place that meet or exceed Title 22 regulations. Resident interviews found general satisfaction with food quality and service and occasional reports of quality from particular servers but no specific regulation violation that could be verified by this investigation. As a result of this investigation, LPA finds allegation to be (US)Unsubstantiated - A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview with administrator.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87623(a)(1)(A)Type A

    Indwelling Urinary Catheter- (a)(1)(A)and (B) states: (A) Irrigation shall only be performed by an appropriately skilled professional in accordance with the physician's orders. (B) A catheter shall only be inserted and removed by an appropriately skilled professional under physician's orders. This requirement was not met based on statements and records. This posed an immediate risk to R6.

  • 87625(a)(1)(BandC)Type B

    Managed Incontinence (a)(1)(B and C) (B) A structured bowel and/or bladder retraining program to assist the resident in restoring a normal pattern of continence. (C) A program of scheduled toileting at regular intervals. This requirement was not met based on records and statements. This posed a potential risk to residents in care.

  • 87411(a)Type B

    Facility personnel sufficiency and competence

    Personnel Requirements – General (a) , Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met based on records and statements. This posed a potential risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 15, 2026 inspection of IVY AT BLUE OAKS, THE?

This was a complaint inspection of IVY AT BLUE OAKS, THE on April 15, 2026. The inspection found no deficiencies and no citations were issued.

Were any citations issued to IVY AT BLUE OAKS, THE on April 15, 2026?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.