Follow-up·April 17, 2026

Licensing Program Analyst, Melissa Parks arrived on Friday April 17, 2026 for an unannounced inspection to follow up on a substantiated allegation of neglect, resulting from a complaint investigation. On December 3, 2024, the Department concluded a complaint investigation regarding the following allegation: Resident sustained unexplained fracture while in care. The licensee was cited for violating California Code of Regulations (CCR) Title 22, § 87466 Observation of a resident. At the time of the complaint visit on December 3, 2024, an immediate civil penalty of $500 was issued and the licensee was informed that an additional civil penalty was still being determined and might be assessed , based on Health and Safety Code § 1569.49(f). The Department has concluded an analysis and has determined that a civil penalty is warranted for serious bodily injury. The Welfare and Institutions Code §15610.67 defines serious bodily injury as “an injury involving extreme physical pain, substantial risk of death, or protracted loss or impairment of a function of a bodily member, organ, or of mental faculty, or requiring medical intervention, including but not limited to, hospitalization, surgery, or physical rehabilitation. This is evidenced by facility staff not seeking timely medical attention for a resident (R1) in care, which was a substantial contributing factor that resulted in R1’s increased pain and confusion following an unwitnessed fall. Today, April 17, 2026, the Department is issuing a civil penalty per Health and Safety Code § 1569.49(f) in the amount of $10,000 for a violation that the Department constitutes as serious bodily injury. However, since an immediate civil penalty of $500 was previously issued on December 3, 2024, the amount of the civil penalty issued today is $9,500. Exit interview conducted. A copy of the report issued. Appeal rights provided. Patty Uclaray's name and signature on this report acknowledges receipt of the appeal rights, found on page two of the LIC 421D.