Incident investigation·May 4, 2023

On 05/04/2023, Licensing Program Analyst (LPA) Sarena Keosavang arrived at the facility unannounced to conduct a Case Management- Incident to obtain information regarding an incident that occurred at the facility on 04/25/2023. LPA met with Assistant Executive Director (AED), Allison Lopez, and explained the purpose of the visit. The Case Management visit is in response to an incident report and Report of Suspected Dependent Adult/Elder Abuse (SOC 341) that was submitted to CCLD. Incident report indicates, resident (R1) made a report to the General Program Director (GPD) that a staff (S1) was cussing and speaking rudely towards R1 and R2. GPD received a written and signed statement from R1. S1 was suspended and there is a pending investigation. LPA Keosavang requested for R1 and R2’s physician’s report, assessments, internal investigation report, and R1's written statement for review. LPA conducted interviews with facility staff. At this time, deficiencies are not being cited. An exit interview conducted and report provided.