complaint·July 18, 2023

Per the Administrator Sahir states that S1 changed R1’s diaper at 4:45am, this information was confirmed, and revealed that R1 waited for 46 minutes. The facility is not equipped with a call system and relies on sound monitors to alert staff that a resident is in need of assistance. The sound monitor is centrally located in the hallway sitting on the to of the cabinet, and is in the middle of all the resident bedrooms. S1 states that the residents are checked every hour. Based on interviews and record review the allegation of resident was left in a soiled diaper for a long period of time is SUBSTANTIATED. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. A citation will be issued in accordance with the California Code of Regulations (Title 22, Division 6, Chapter 8), on the attached 9099D. An exit interview was conducted and a copy of this report 9099C, 9099D and appeal rights were provided to Saif Choudry. Facility denied Law enforcement access to enter the facility. Regarding the allegation facility denied law enforcement access to enter the facility. It was alleged that on or around March 21, 2023, staff #1 (S1) prevented Resident #2 (R2) from hitting R1. R2 is reported by facility staff as them being known to wander throughout the facility and into other resident rooms. R2 also likes to lay down on an empty bed located inside of R1’s bedroom. A review of records revealed that S1 had allegedly prevented S2 from hitting R1, however S1 denied that the alleged incident occurred. R1 had expressed that they were afraid of R2 since they had allegedly tried to hit them. As a result report law enforcement was contacted and responded to the facility. However, there was no evidence to corroborate that law enforcement being denied entry. Therefore, the allegation facility denied Law enforcement access to enter the facility is UNFOUNDED. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis . An exit interview was conducted and a copy of this report was provided to Saif Choiudry, Caregiver.