complaint·December 19, 2024

Licensing Program Analyst (LPA), Stephanie Martinez, conducted an unannounced visit to the facility to start the investigation into the above allegation. The LPA met with Executive Director (ED), Barbara Bogoje, and informed her of the purpose for the visit. A report was received by the Department alleging Staff One (S1) provided Resident One's (R1's) medical information to an unauthorized family member on 10/03/2024. The LPA conducted staff interviews, reviewed records, and obtained copies of relevant documentation. R1 was not available for an interview prior to the delivery of the investigation findings. S1 was interviewed and reported the individual, who was the alleged unauthorized family member, has visited R1 at the facility on at least one occasion. S1 denied providing the individual with R1's medical information. The LPA interviewed the alleged unauthorized family member; the individual reported they have visited with R1 on occasion and were denied medical information about R1 when requested. Therefore, due to a lack of information, this allegation is deemed UNSUBSTANTIATED at this time. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. This report was reviewed with RSD, Miriam Issa, and a copy was provided. NOTE: The LPA was off of the premises from about 12:20 PM to 12:50 PM.