Complaint·August 16, 2021

facility, and that they had an extra blanket to use should they become cold. Administrator did state that R2 did complain about their room being too cold, and that the facility immediately acted on the complaint. Administrator revealed to LPA the measures that the facility has taken to assist with providing a comfortable temperature. Such as a providing a heater, closing the vent, and covering up the window from the sun room that R2 felt the draft was coming from. R2s bed is in between a small window and wall to the sun room. Based on observation and interview the allegation of Staff do not maintain facility at a comfortable temperature is UNSUBSTANTIATED. Allegation: Resident missed medication. LPA reviewed the Medical Authorization form (MAR) for September 2020. R2 is prescribed to have Magnesium Duloxetine, Vitamin B12, Vitamin D3, multivitamin, and Sulfamethoxazole to be given in the morning . Per the September 2020 MAR for R2, all medications were signed off as being administered except for the AM medication on September 20, 2020, for multiple residents. There was not an explanation provided on the MAR. Per the facility's communication log notes dated 9/20/20, state that all medications were given for every resident. Administrator stated that he believes that the staff forgot to sign them off. LPA conducted interviews and R2 stated that they are getting their medication everyday. There was not enough evidence to prove whether there were missed medications or not. Based on observation, interview and record review the allegation of Resident missed medication is UNSUBSTANTIATED. A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time. An exit interview was conducted and a copy of this report was provided to Administrator Daniel Barrett.