Complaint·April 13, 2023

Allegation #2 “Staff mismanaged resident's medication”. The allegation alleged that three (3) times, S1 administered the old medication to R1, not the new medication. LPA Nickolas' interview with the facility's administrator revealed that the administrator checks to see if the medication is expired. LPA Nickolas' interviews with residents revealed that no residents witnessed or admitted to staff mismanaging their medication. The finding is Unsubstantiated. There is no evidence or witnesses to corroborate the allegation. Allegation #3 “Staff failed to provide a comfortable and safe environment for the resident”. The allegation alleged that R1 does not feel comfortable or safe when S1 is around. LPA Nickolas’ interviews with residents revealed that no residents witnessed or admitted to staff failing to provide a comfortable and safe environment for the residents. There is no evidence or witnesses to corroborate the allegation. Allegation #4 “Staff failed to provide resident with privacy”. Allegation alleged that S1 does not give R1 any privacy in their room. LPA Nickolas’ interviews with residents revealed that no residents witnessed or admitted to staff failing to provide residents with privacy. A finding of Unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and copy of this report was provided.