Complaint·July 27, 2023

Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegation listed above. LPA was accompanied by a Community Care Licensing approved ASL interpreter to assist LPA's communications with facility staff and residents. LPA met with Administratior (AD) Danny Barrett and explained the purpose of the visit. During today's visit, LPA interviewed one (1) resident, one (1) staff and requested pertinent documents. Regarding the allegation "Staff do not have proper training", it was alleged that Staff #1 (S1) had not been properly trained to provide assistance to Resident #1 (R1) for their medical condition. Interview with AD indicated all staff had been trained but when LPA requested 2020 training records for S1 they were unable to be located. S1 is no longer employed at the facility and could not be interviewed. Based on interviews conducted and a lack of records to be reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099 D. An exit interview was conducted and a copy of this report was provided along with LIC811- Confidential Names list and Appeal Rights.