Complaint·November 25, 2024

(R1) Tylenol is a PRN medication. MAR sheets for February, March 2022 reflect that R1’s PRN medication for Tylenol was given and listed under the PRN medication list. Interview with staff indicated that R1 is able to ask for medication when needed and it is given without a problem or has never had a problem giving the medication to R1. Interview with 5 of 5 residents indicated that they have never experienced an issue with medication, staff give them their medication and they are able to request it when needed and staff will assist them to obtain the medication. Indicated that they have never had an issue in the past or now with getting their medication or pain medication either. They always get it when they request it and have not had an issues to report. Based on the information mentioned above, the Department is unable to ascertain if the allegation occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated. An exit interview was conducted with facility representative and a copy of this LIC9099 report was left at facility.