complaint·April 10, 2025

For allegation, food service inadequate. During staff interviews, 6 out of the 6 staff stated the facility has adequate food available for residents. In addition, 6 out of the 6 staff informed LPA that the facility has a variety of food options for residents to select. During resident interviews, 7 out of the 7 residents stated the food service is adequate and is provided in a timely manner. During facility tour and record review, LPA Rico observed the facility had variety of food available for residents. In addition, the facility also has a food menu posted along with options for residents to select. For the allegation, the resident contract is not adhered to. During staff interviews, 3 out of the 6 staff stated residents’ contract is adhered to, no changes are made without resident and their responsible party consent. Based on the evidence found during the investigation, the three (3) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) was discussed and provided to Assisted Living Coordinator (ALC), Melissa Villafana .