Inspection visit
complaint
Inspector’s narrative
What the inspector wrote
Citations
5 citations recorded*CCLD
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
- 87307(a)(a)(B)Type A
Personal Accommodations and Services: (a) ...The following provisions shall apply: (2) Resident bedrooms shall be provided which meet, at a minimum, the following requirements: (B) No room commonly used for other purposes shall be used as a sleeping room for any resident... This requirement was not met by: Based on interview and observations, the Licensee did not comply with one room of the facility (living room). LPA Colvin learned that R1 has been sleeping in the living room. This is an immediate personal rights violation of R1.
- 87307(d)(6)Type A
Personal Accommodations and Services: (d) The following space and safety provisions shall apply to all facilities: (6) All outdoor and indoor passageways and stairways shall be kept free of obstruction. This requirement was not met by: Based on observations, the Licensee did not comply with the above regulation with one doorway (back sliding glass door to bedroom). This is an immediate safety risk to residents in care.
- 87468.1(a)(14)Type A
Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (14) To have reasonable access to telephones, to both make and receive confidential calls.... This was not met by: Based on record review and interviews, the Licensee did not comply with the above regulation with one resident (R1). LPA Colvin learned that R1 is sometimes denied from making telephone calls to family due to time of day (8am) this is an immediate personal rights violation.
- 87705(f)(2)Type A
Care of Persons with Dementia: (f) The following shall be stored inaccessible to residents with dementia: (2)...toxic substances such as...cleaning supplies and disinfectants. This requirement was not met by: Based on observation, the Licensee did not comply with the above regulation with one area of the facility (cabinet by laundry machines). This poses an immediate health and safety risk to residents in care.
- 87755(a)Type A
Inspection Authority of the Licensing Agency: (a) Any duly authorized officer, employee or agent of the licensing agency may...inspect the entire premise...with or without advance notice. This requirement was not met by: Based on interview and observation, the Licensee did not comply with the above regulation with one room (staff room). This is an immediate safety risk for residents in care.
FAQ · About this visit
Common questions about this visit
What happened during the March 6, 2024 inspection of DULCE VILLA II?
This was a complaint inspection of DULCE VILLA II on March 6, 2024. The inspection found no deficiencies and no citations were issued.
Were any citations issued to DULCE VILLA II on March 6, 2024?
No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.
What type of inspection was this?
This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.
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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.