Incident investigation·September 9, 2025

On 09/09/2025, Licensing Program Analyst (LPA) Javina George made an unannounced case management incident visit. LPA was greeted and granted entry by Nicole Anguiano, Business Office Manager who was informed of the purpose of the visit. Administrator, Teresa Mapilis arrived at the facility and met with LPA shortly after LPAs arrival. On 09/05/25 the department received a death report, reporting that Resident #1 (R1) passed away on 09/03/25. During the visit, LPA conducted an interview with Executive Director Mapilis, and obtained copies of pertinent records both physically as well as electronically. Per Mapilis, the official death certificate has not been issued at this time, nor has a preliminary cause of death been provided. LPA advised Executive Director to send a copy of the death certificate to the Department as soon as it is available. Additionally, there were no health or safety concerns, observed during today's visit. An exit interview was conducted, where a copy of this report, and LIC811- Confidential Names list was reviewed and provided to Teresa Mapilis, Executive Director.