complaint·March 14, 2025

For the allegation, Facility did not provide resident adequate care and supervision. LPA Hernandez conducted (3) resident interviews. 3 out of the 3 residents stated facility staff provides adequate care and supervision. Additionally, 3 out of the 3 residents stated facility staff help care for their personal needs. LPA Hernandez conducted (4) staff interviews. 4 out of the 4 staff stated they do provide adequate care and supervision to all residents in care and have not witnessed any staff not providing care or supervision. Based on the evidence gathered during today’s investigation, the allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. During today’s visit, no deficiencies were cited pertaining to these allegations per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) was discussed and provided to Assistant Administrator Chantelle Fuka.