Public Record
Empathy
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (951) 807-3592
- Address
- 17312 Riva Ridge
- Licensed since
Riverside County context
574*CCLD
Total facilities
3.7*CCLD
Avg citations
7.5*CCLD
Avg visits
2.6*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
7 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87411(f)Type B
Based on observation, interview, record review, the licensee did not comply with the section cited above in two out of three staff with unavailable TB test results which poses a potential health, safety or personal rights risk to persons in care.
2024
- 1569.695(a)(2)Type B
Based on LPA Delgado's observation and interview, the licensee did not comply with the section cited above in no emergency food and water was observed which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87203Type A
Based on LPA Delgado's observation and interview, the licensee did not comply with the section cited above in one fire extinguisher observed last inspected on 05/20/2021 and the bottom of the red canister is stamped 2021 which poses an immediate health, safety or personal rights risk to persons in care.
- 87303(c)Type B
Based on LPA Delgado's observation and interview, the licensee did not comply with the section cited above in one exterior window screen had a tear which poses/posed a potential health, safety or personal rights risk to persons in care.
2023
- 87307(a)(3)(C)Type B
Based on observation and interview, the licensee did not comply with the section cited above due to LPA observing soiled/stained mattress in Resident #1's (R1's) bedroom, which poses a potential health, safety or personal rights risk to persons in care.
- 87465(a)(4)Type B
Based on observation, interview and record review, the licensee did not comply with the section cited above by the discrepancies discovered by LPA on Resident #1's Medication Administration Record (MAR), which poses a potential health, safety or personal rights risk to persons in care.
- 87355(e)(3)Type B
Based on record review, the licensee did not comply with the section cited above due to LPA observing Staff #1 (S1) present and reviewing records, which indicated S1 is not associated to the facility, which poses/posed a potential health, safety or personal rights risk to persons in care.
Inspection record
7 visits on record since 2021. Most recent on 2026-05-04.
5 routine inspections, 1 complaint visit. 1 complaint on record.
- ComplaintNo citationsRead inspector’s narrative
- Inspection1 Type BRead inspector’s narrative
- Inspection1 Type A · 2 Type BRead inspector’s narrative
- Inspection3 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
7 citations across the record on file
Nearby
Other licensed assisted living facilities in Moreno Valley
FAQ
Common questions about this facility
Is Empathy licensed in California?
Yes, Empathy is currently licensed in California. It has been licensed since 2018.
How many citations does Empathy have?
Empathy has 7 citations on record: 1 Type A (more serious) and 6 Type B citations. It has received 7 visits (5 inspections, 1 complaint visit, 1 other visit).
When was Empathy last inspected?
Empathy was last inspected on May 4, 2026 (2 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Empathy?
Empathy is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Moreno Valley, Riverside County, California.
How does Empathy compare to other assisted living facilities in Riverside County?
Empathy has 7 citations. The county average is 3.7 citations per facility. There are 574 assisted living facilities in Riverside County.
Does Empathy have any serious violations?
Empathy has 1 Type A citation on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Empathy had any complaint inspections?
Empathy has received 1 complaint-triggered inspection. Complaint inspections are triggered when someone reports a concern to CCLD.
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