Office review·August 11, 2022

On August 11, 2022, Licensing Program Manager (LPM) Jazmond Harris and Licensing Program Analyst (LPA), Venus Mixson met with Administrator, Gertrude Okoro at the Community Care Licensing Division (CCLD) Office located at 1650 Spruce Street, Suite # 200 in Riverside, CA. 92507. LPM and LPA explained the purpose of the meeting. The following was discussed in the meeting: The Riverside Regional Office received a Serious Incident Report (SIR) dated June 29, 2022 regarding a head injury to Resident #1. It was advised that Resident #1 fell and sustained a bruise, bump, and cut to the back of Resident #1's head. Facility staff contacted hospice care to advise of the incident, but did not contact emergency services for further evaluation. It was also reported that on July 21, 2022, Resident #2 fell and had bruising notated on the left orbital area. Facility staff did not indicate on the serious incident report that emergency medical services were contacted. Administrator denied medical services were contacted for the incident, due to no apparent imminent health concerns. LPM explained the importance of contacting emergency services for all head injuries. According to CCLD Regulations, 87465 (a)(1), Incidental Medical and Dental Care. This poses an immediate health and safety or personal rights risk to residents in care. Deficiencies will be cited. The Riverside Regional Office received a SIR regarding Resident #2 pertaining to an incident which occurred on July 14, 2022. It was reported that Resident #2 had a behavioral incident. Due to the behavioral incident, Administrator has increased supervision of the resident. No further concerns at this time. An exit interview was conducted, a copy of the report, along with the LIC 9099-d, 811, and appeal rights were provided.