complaint·June 7, 2023

LPA reviewed the facility’s dementia care plan and found that staff training is planned to be provided to “Caregivers…to assist in activities and to be aware of the special needs of the resident with dementia.” LPA reviewed the training for S1, S2 and S3 and found that there is no dementia care training for these staff on file. Per the Welfare and Institutions Code (WIC) and reviewed the requirements for training staff. WIC section 15655, employees of residential care facilities for the elderly must have training on mandated reporting. LPA interviewed the Licensee and inquired about staff receiving this training. The licensee stated that none of the staff had not received a mandated reporter training. Per California Code of Regulations Title 22 section 87411(c)(3)(C) Personnel Requirements- General, all staff are to receive training annually on resident personal rights. LPA interviewed the licensee who asked LPA if this training was a requirement and stated that none of their staff had received this training. Section 87411 states training can be conducted “on-the job”, and documentation of this should be kept in the staff’s file. S1 and S2 were interviewed and stated that S3 had provided on-the-job training in resident ADL’s (activities of daily living), however no documented training was found for these in staff files for S1 and S2. Based on the information provided, the LPA found that the facility was lacking mandated reporter training, care for individuals with dementia, and personal rights training. Therefore, the allegation was found to be substantiated. A finding that is substantiated means that the preponderance of the evidence standard has been met. The facility will receive deficiencies for missing staff trainings. These deficiencies were documented as Type B deficiencies, and plans of correction were made with the licensee. An exit interview was conducted where this report along with LIC809-D pages, and appeal rights were given to staff, Dionisa Malang.