complaint·May 22, 2024

Staff interviews revealed that R1 was placed by a hospital which transported R1 to the facility (2) hours after S1 verbally accepted R1. The resident was placed on 5/7/2024. No medical records or rental agreements were signed as evidenced by staff interview and records review. Staff interviews revealed that R1 had behaviors such as becoming physical with staff, destruction of property, and wandering. Staff interviews revealed that R1 required 1:1 supervision to ensure safety and could not be cared for at the facility. Within (5) days, on 5/12/2024 Staff revealed R1 was transported to the hospital due to an unwitnessed fall and was not accepted back to the facility by S1. Therefore, based on the records review and interviews conducted, it is found that the allegation is substantiated. Findings that are substantiated mean that the preponderance of the evidence standard has been met. Deficiencies were cited under California Code of Regulations Title 22. An exit interview was conducted with Licensee, John Zhang where this report, deficiency page and appeal rights were reviewed and provided to them.