complaint·September 3, 2025

Based on the evidence gathered during today’s investigation, the allegation listed above are deemed SUBSTANTIATED. A finding that the complaints are SUBSTANTIATED means that the allegation are valid because the preponderance of evidence the standard has been met. During today’s visit, a deficiency and Civil Penalty was cited/issued per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099), LIC9099D, (LIC421FC) was discussed and provided to Administrator Ghislaine and Oscar Ramasar along with a copy of the appeal rights. For the allegation, Facility staff are unable to provide emergency fire personnel information about the resident's medical condition. LPA conducted (2) staff interviews. 2 out of the 2 staff stated facility staff will provide emergency fire personnel with residents ID/Emergency contact sheet, medication log, and any allergies they may have. S2 stated when emergency personnel arrives they are provided with current medication log and resident information. Based on the evidence gathered during today’s investigation, the allegation listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted and this report (LIC9099A) along with other reports were discussed and provided to Administrators Ghislaine and Oscar Ramasar.