complaint·June 29, 2021

Licensing Program Analysts (LPAs) Deborah Mullen and Jesse Gardner conducted an unannounced visit to investigate the above allegation LPAs conducted a health and safety check of the home, reviewed resident 1's (R1) facility file and hospice records and interviewed licensee. The allegation states residence was placed on hospice without proper diagnosis. According to hospice records, R1 has a life limiting condition which qualifies R1 for hospice services. Hospice records also indicate the patient/family has elected palliative care. This agency has investigated the complaint alleging that residence was placed on hospice without proper diagnosis. We have found that the complaint was unfounded, meaning that the allegations were false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. An exit interview was conducted, and a copy of this report was reviewed with and provided to Anna Lisa Blancaflor, Licensee.