complaint·July 29, 2024

It was advised that no residents or staff had Covid 19, but she wanted to implement this policy because the holidays were a time for Covid 19 cases. Blancaflor stated that she only allowed Registered nurse (RN) and the Licensed Vocational Nurse (LVN) to come into the facility. LPA interviewed staff members from the hospice company who stated that due to the condition of the R1, it was not in the best interest of R1 to meet with anyone outside of the facility. It was advised that the restriction started on November 30, 2023 and lasted until February 6, 2024. Documents were reviewed regarding hospice staff sign in dates to corroborate the visits attempted and successfully made. LPA was unable to interview R1 due to R1 passing away on March 20, 2024. Based on LPA’s observations, interviews conducted, and record review(s), the allegation that staff interfered with resident’s rights to receive hospice care and other services, the preponderance of evidence standard has been met; therefore, the allegation is SUBSTANTIATED. This poses a health and safety and or personal rights risk to clients in care. The facility will be cited per Title 22 Regulations Division 6, 87468.1(a)(11), are being cited on the attached LIC 9099D. An exit interview was conducted, and a copy of this report, the 9099-D, and appeal rights was discussed with and provided to the Caregiver, April Ann Reyes .