Complaint·November 9, 2022

Licensing Program Analyst (LPA) Janira Arreola, made an unannounced visit to the facility on 11/9/2022 at 10:00 a.m. in order to initate a complaint investigation into the above allegations. LPA met with Administrator, Najeh Hamed who was informed of the purpose of the visit. LPA conducted interviews and collected resident and facility documentation. Regarding the allegation "Facility staff is not fingerprinted" based on documentation reviewed and interviews conducted with administrator, LPA determined that this finding was unsubstantiated. LPA found that staff #1 (S1) had been fingerprinted and was on the guardian roster. LPA also found through interviews that this information was corroborated, S1 is fingerprinted. A finding of unsubstantiated means that although the allegation may be valid, the proponderance of the evidence standard has not been met. An exit interview was conducted where this report was reviewed and provided to Administrator, Najeh Hamed.