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Inspection visit

complaint

BELLA VILLAGGIOLicense 3318806451 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Jennifer Semin conducted an unannounced visit to deliver the findings for the above complaint allegation. LPA met with Guest Services Manager, Stephanie Frattaroli The investigation consisted of interviews and review of records. The allegation, Staff did not notify resident's authorized representative of changes in health condition. Staff stated that Resident 1’s (R1’s) primary care physician (PCP) and responsible party (RP) were notified regarding R1’s change in condition. Facility documents indicate PCP was notified. There are no facility documents indicating the RP was notified. RP stated they were not contacted by the facility regarding R1’s change in condition. PCP was unable to be contacted refute or corroborate or refute the allegation. Based on interviews and documentation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 & Chapter 1) is being cited on the attached LIC9099D. An exit interview was conducted where this report, LIC9099D, and appeal rights were discussed and provided to Stephanie Frattaroli.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87506(e)Type B

    Original records or photographic reproductions shall be retained for a minimum of three (3) years following termination of service to the resident. This requirement was not met as evidence by: Resident 1's complete file was unavailable to be reviewed by LPA. This poses a potential risk to residents in care.

  • 87466Type A

    OBSERVATION OF RESIDENTThe licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as unusual weight gains or losses or deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any.This requirement was not met as evidence by: the faciltiy could not provide any documentation that the responsible party was notifed for R1's change in condition This poses a health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 28, 2022 inspection of BELLA VILLAGGIO?

This was a complaint inspection of BELLA VILLAGGIO on February 28, 2022. 1 citation were issued: 1 Type A (serious).

Were any citations issued to BELLA VILLAGGIO on February 28, 2022?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Original records or photographic reproductions shall be retained for a minimum of three (3) years following termination ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.