complaint·October 12, 2021

Licensing Program Analyst (LPA) Jesse Gardner arrived at the facility unannounced to conduct an investigation into the above allegation. LPA Gardner met with Caregiver Malissa Wood. LPA Gardner explained the purpose of the visit, and was granted access. After a confidential interview, as well as interviews with staff, it was determined that the above allegation was in reference to a client who lived at another facility. The allegation was deemed to be UNFOUNDED. An UNFOUNDED is a meaning that the allegations were false, could not have happened and/or is without a reasonable basis. A copy of this report was reviewed with and given to Licensee Kelly Hentzen.