Reference check·December 13, 2023

Licensing Program Analyst (LPA) Kathleen Banrasavong arrived unannounced to the facility to conduct a collateral visit for a complaint from Desert Cottage II, on the health, safety, and welfare of residents in care. RIV RO, Community Care Licensing received a complaint on 12/06/2023 in regards to Resident 1 (R1). LPA met with the Licensee, Kelly J Hentzen to inform her of the purpose of the visit and was granted entry. LPA toured the facility and observed all facility utilities to be on and operating without issues. Food supply is sufficient. There is no immediate concern for residents in care. LPA conducted an interview with R1 and request pertinent documents for the collateral visit. No deficiencies are being cited and no civil penalties per California Health & Safety Code and Code of Regulations, Title 22, Division 6. An exit interview was conducted with Licensee, Kelly J Hentzen and a copy of this report is left with the her as evidence by her signature.