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Inspection visit

Follow-up on corrections

DESERT HILLS MEMORY CARE CENTERLicense 3318807221 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Mary Flores conducted an unannounced case management visit during a complaint investigation visit to note observed deficiencies. LPA met with Shannon Moore and explained the reason for the visit. On 12/3/25 LPA Flores conducted a tour of the facility LPA noticed a strong urine odor while walking in the hallways coming from the restrooms located near room D12, H27, E17. Per administrator they are currently using environmental friendly cleaning supplies which does not help with the smell. Deficiency was noted on LIC 809D per Title 22 Regulations. Exit interview was conducted with Shannon Moore and a copy of this report, LIC 809D, and appeal rights were provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement is not met as evidence by: Based on observation licensee did not ensure the facility was free of odors which poses a potential risk to the persons health, safety, or personal rights of the persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 3, 2025 inspection of DESERT HILLS MEMORY CARE CENTER?

This was a other inspection of DESERT HILLS MEMORY CARE CENTER on December 3, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to DESERT HILLS MEMORY CARE CENTER on December 3, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Mainte..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.