complaint·April 15, 2021

Interviews further revealed that there were two facility staff at the time of the fall. Three residents were in care. Interviews with residents revealed that staff checks on residents at least every 3 hours. Evidence was not found to support that due to staff neglect of R1 resulted in fall. The allegation is UNSUBSTANTIATED. In regards to allegation #3, Interviews with staff revealed that no resident has hit another resident and that staff is always present in the facility amongst the residents. Interviews with Resident 2 (R2) revealed that no resident on resident altercation was ever witnessed. Investigation did not reveal corroborating evidence to support that a resident hit another resident causing injury. The allegation is UNSUBSTANTIATED A finding that the allegation is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged abuse occurred. An exit interview was conducted where this report (LIC 9099 & LIC 9099C) was discussed and a copy of this report was provided to the Administrator via email.