complaint·May 9, 2023

allegation is deemed UNSUBSTANTIATED at this time. It was also alleged facility staff failed to provide R1 with planned activities. Staff interviews revealed R1 was encouraged to come out of their bedroom to participate in activities; however, the resident refused to leave their room. An interview was attempted with R1, however, they declined to answer any questions. Therefore, due to insufficient information, this allegation is deemed UNSUBSTANTIATED at this time. Lastly, it was alleged facility staff did not ensure R1's care needs were met while in care. It was reported R1 was left in the same clothing worn the day prior, and not assisted to change. Staff interviews revealed R1 was assisted to change partially, however, declined further assistance from staff on or around April 04, 2023. R1 declined to be interviewed. Therefore, due to insufficient information, this allegation is deemed UNSUBSTANTIATED at this time. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. This report was reviewed with Moreira and a copy was provided.