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Inspection visit

complaint

ATRIA RANCHO MIRAGELicense 3318807341 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

, a check was written to one (1) individual for $100.00. The ED stated that R1 rarely leaves their apartment and cannot leave the building unassisted. The ED stated that due to finding this check, the RP began to look for other questionable checks that cleared R1's bank account. The ED stated that the RP discovered that on November 11, 2020, another check was written for $150.00 to staff # 1 (S1). ED stated that on March 1, 2021, at 2:00 p.m., they and a manager at the facility spoke with S1 regarding the cashed check for $150.00. The ED stated that S1 confirmed receiving a $150.00 check from R1. The ED stated that S1 stated the $150.00 was a repayment for purchasing items at R1’s request, using S1's own money. The ED stated that they asked S1 if they were aware of the facility’s policy about not accepting money from residents, and S1 confirmed that they were aware of the policy. The ED asked S1 if they knew the name of the individual who received the other check for $100.00. The ED stated that S1 stated they knew someone with the same first name; however, the last name of the individual they know is different. The ED stated that the other check for $100.00 was written to S1’s boyfriend. The ED confirmed that S1’s boyfriend did not live in the facility or work at the facility. The ED stated that S1 denied that they asked for any money at any time. The ED and manager went to speak to R1. ED stated that R1 denied knowingly giving anyone in the community a check. The ED stated that R1 denied asking anyone in the community to purchase items for R1 at the store. The ED stated that for violating the facility’s policy, S1 is no longer an employee. Based on the evidence gathered during the investigation, the above allegation is Substantiated. A finding that the complaint is Substantiated means that the allegation(s) is valid because the preponderance of the evidence standard has been met. An exit interview was conducted where a copy of this report (LIC 9099), LIC 9099D, and appeal rights were discussed and provided. Allegation #2 “Facility staff do not treat resident with dignity”. The allegation alleged that a facility staff member was very rude to R1. Department staff interview with the ED revealed that the ED denied this allegation. The finding is Unsubstantiated. There is no evidence or witnesses to corroborate the allegation. A finding of Unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and copy of this report was provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(3)Type B

    87468.1 Personal Rights of Residents in All Facilities (a)(3)(3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money ... This requirement was not met, as evidenced by the following:Based on interviews, the facility did not ensure that R1’s checkbook was safeguarded from S1, which posed a potential health, safety, and personal rights violation to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 22, 2023 inspection of ATRIA RANCHO MIRAGE?

This was a complaint inspection of ATRIA RANCHO MIRAGE on May 22, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to ATRIA RANCHO MIRAGE on May 22, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1 Personal Rights of Residents in All Facilities (a)(3)(3) To be free from punishment, humiliation, intimidation, ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.