Complaint·April 13, 2023

S1 is not an employee of the licensed facility but works for a third-party agency noted as Orthopedic Neurological Rehabilitation (ONR) and has an office at Westmont Village grounds. Interviews revealed that three months leading to the incident, S1 had seen R1 approximately two times for therapy. S1 stated that R1 was fully dressed during every massage and if a part of the body could have been exposed, a towel would have been used to cover the body part. S1 stated that the process of each treatment were explained to R1. When questioned, S1 denied any form of inappropriate touching. S1 was also asked if there was something that was done during the massage that could have been perceived as inappropriate; S1 stated that due to R1's sciatica, it involves the glutes and thighs, but S1 reiterated that S1 informed R1 of the areas to be worked on, and R1 never pushed back and was very welcoming of the treatment. The incident was reported to Law Enforcement. A review of said concluded that “there was no elder abuse and the report was written for documentation only.” In addition, four residents were interviewed and reported that they all received services from S1’s therapy service without any complaints or concerns regarding inappropriate behavior. Based on the totality of the evidence, LPA was unable to corroborate or dismiss the allegation; as such the allegation that staff sexually assaulted resident while in care, is thereby found to be Unsubstantiated. A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.