complaint·September 30, 2025

Interviews conducted with staff revealed there are water services and utilities at the facility. Interview conducted with administrator/licensee revealed the facility has not had water services cut out and bills have been paid timely. There have been no interruptions in water services. On 11/26/22 LPA Arreola contacted Eastern Municipal Water District who stated the account was current and services were running at the facility. During today’s visit LPA observed running water in the bathrooms and kitchen. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. Regarding allegation: Facility is experiencing financial distress . It is alleged the facility was unable to cover their bills. Interviews conducted with residents revealed meals have been provided 3 times a day, water, and electricity are available. Interviews conducted with staff revealed facility licensee/administrator ensures all utilities are available, food supplies are provided once a month for the month, and payroll is cover. LPA Flores reviewed the status of the licensee’s incorporation in the California Secretary of State website, it revealed that the licensee’s facility incorporation was suspended on 12/28/21 and back to active on 4/18/23. Per the licensee, the facility did not provide care to residents in 2021 due to COVID mandates and only provided services to resident #1 for two to three weeks during 2022. LPA reviewed bank statements provided, expenses and balance was observed between June 2022 to December of 2022. Based on the preponderance of evidence it cannot be established that they were in financial distress. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview was conducted with Oswaldo Nunez and a copy of this report was provided.