Inspection visit

Routine inspectionNovember 30, 2023

A TENDER TOUCH SENIOR LIVING LLCLicense 33188081520 citations on this visit

20 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analysts (LPA's) Bernadette Allen made an unannounced visit to the facility to conduct an annual inspection. At the time of the visit there was one (1) staff members and (4) residents. LPA met with Teresita Espinoza- Manager who was informed of the purpose of the visit. LPA conducted an overall inspection of the facility, which included, but was not limited to, the following: The Indoor and outdoor passageways were kept free of obstruction. The facility has sufficient furniture and lighting and is maintained at a comfortable temperature. Posters such as personal rights was posted in a common area. There was enough nonperishable and perishable food for the number of residents in care. The facility has a variety of food available for residents, and a menu was available for review. LPA observed that the food was stored in a safe manner. Sharps are stored in a locked cabinet inaccessible to clients in care. The resident’s bedrooms are equipped with required furniture such as: mattresses, night stands, storage space, and sufficient lighting. All bathrooms had non-slip mats and were operating in a safe and in good sanitary condition. The hot water temperature measured between 105-120-degrees F. LPA also observed the facility is equipped with operating carbon monoxide/smoke detectors and fully charged fire extinguishers. LPA did observe cleaning supplies, toxins items are kept in a locked cabinet in the laundry room inaccessible to clients in care. LPA reviewed three (3) client files for admission agreements, updated physician reports, and needs and services plans which were not available for review, the files were incomplete or not signed by the resident or their responsible party. LPA requested the files for three (3) staff members and there were no files available for review at the time of visit. LPA observed the centrally stored medication for each resident's was transferred between the original packaging into separate containers and there was no current MARS or log of medications being given to the residents as prescribed by their physicians. An exit interview was conducted, and this report LIC809, LIC809-D's was discussed and provided to Teresita Espinoza at the conclusion of the visit with the appeal rights.

Citations

20 citations recorded^*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

87411(c)(1)Type B
First aid training requirements
LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff members, and no files were available at the facility for review.
1569.17(b)Type B
LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff members, and no files were available at the facility for review.
1569.625(b)(1)Type B
LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff members, and no files were available at the facility for review.
1569.626(a)Type B
LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff members, and no files were available at the facility for review.
1569.695(a)Type B
LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff members, and no files were available at the facility for review.
87212(b)Type B
LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff members, and no files were available at the facility for review.
87405(d)Type A
Required administrator qualifications listed in this subsection
Based on observation and interview, the licensee did not comply with the section cited above the licensee did not ensure that the facility files for the administrator were available for review at the time of the visit which poses a potential health, safety or personal rights risk to persons in care.
87405(d)(6)Type A
Based on observation and interview, the licensee did not comply with the section cited above the licensee did not ensure that the facility files for the administrator were available for review at the time of the visit which poses a potential health, safety or personal rights risk to persons in care.
87411(d)Type B
On-the-job training requirements
LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff members, and no files were available at the facility for review.
87412(c)Type B
Document required staff training and orientation
LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff members, and no files were available at the facility for review.
87412(f)Type B
Allow licensing inspection and controlled record removal
LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff members, and no files were available at the facility for review.
87456(a)Type B
During the annual visit LPA requested the files for the residents in care three (3) files were incomplete and two (2)residents files were not available at the facility.
87457(c)Type B
Complete admission suitability appraisal
During the annual visit LPA requested the files for the residents in care three (3) files were incomplete and two (2)residents files were not available at the facility.
87458(a)Type B
Obtain baseline medical assessment before resident admission
During the annual visit LPA requested the files for the residents in care three (3) files were incomplete and two (2)residents files were not available at the facility.
87463(a)Type B
Update reappraisal at required intervals
LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff members, and no files were available at the facility for review.
87465Type B
Incidental medical and dental care services
Based on observation,interview,and record review the licensee did not comply with the section cited above the medication for all residendent in care were taken out of the original packaging and placed in seperate containers which poses/posed a potential health, safety or personal rights risk to persons in care.
87467(a)Type B
Admit resident care meeting requirements
LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff members, and no files were available at the facility for review.
87506(a)Type B
Maintain separate complete record for each resident
During the annual visit LPA requested the files for the residents in care three (3) files were incomplete and two (2)residents files were not available at the facility.
87507(a)Type B
Must complete individual written admission agreements
LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff members, and no files were available at the facility for review.
87508(b)Type B
LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff members, and no files were available at the facility for review.

FAQ · About this visit

Common questions about this visit

What happened during the November 30, 2023 inspection of A TENDER TOUCH SENIOR LIVING LLC?

This was an inspection of A TENDER TOUCH SENIOR LIVING LLC on November 30, 2023. 20 citations were issued: 2 Type A (serious) and 18 Type B.

Were any citations issued to A TENDER TOUCH SENIOR LIVING LLC on November 30, 2023?

Yes, 20 citations were issued (2 Type A, 18 Type B). The first citation was for: "LPA requested the personnel files for the staff members and Teresita Espinoza stated that there were only four (4) staff..."

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLD View original report

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Data from CCLD public records. Last updated July 13, 2026. If you believe any information is inaccurate, report it here.

Routine inspection·November 30, 2023