Complaint·October 22, 2021

Pertaining to the allegation, "Facility staff are not allowing resident to go out into the community," it was alleged facility staff are not allowing R1 to go out into the community to go shopping. ED Spencer was interviewed and denied the allegation. R1 was interviewed and denied the allegation. R1 is diagnosed with a health condition which impacts the reliability of their statement. Therefore, due to a lack of information, this allegation is deemed UNSUBSTANTIATED at this time. With regard to the allegation, "Facility staff are not allowing resident to participate in activities," it was alleged staff are not permitting R1 to participate in activities at an independent living located across the street from the facility. ED Spencer was interviewed and reported residents of the facility are permitted to participate in activities at the independent living, including R1. Staff interviews reported R1 is permitted and has participated in activities at the independent living. R1 was interviewed and denied the allegation. R1 is diagnosed with a health condition which does impact the reliability of their statement. Therefore, due to insufficient information, this allegation is deemed UNSUBSTANTIATED at this time. A finding the complaint is unsubstantiated means although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove the alleged violations occurred. An exit interview was conducted with Spencer; this report was reviewed, and a copy provided.