complaint·January 5, 2024

found undetermined if the records were in fact, refused to be provided for review. Therefore, the allegation could not be corroborated, nor refuted. There were no other witnesses or evidence available at this time to examine; therefore, the allegation was Unsubstantiated. A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where a copy of this report was provided along with a copy of the LIC811. obtained through staff, and other interviews, LPA determined that R1’s representative was not notified of R1’s visit to the hospital. Thus, the regulatory requirement to keep R1’s representative regularly informed was not met. The allegation was therefore, Substantiated. A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. An exit interview was conducted where a copy of this report was provided along with a copy of the LIC9099D, LIC811, and Appeal Rights.