Infinite Love & Care Homes

Incidental Medical and Dental Care: (d) If the resident is unable...to communicate his/her symptoms clearly, facility staff...shall be permitted to assist the resident...provided all of the following requirements are met: (1) Facility staff shall contact the resident's physician prior to each dose...This requirement was not met by: Based on record review and interviews, the Licensee did not comply with the above regulation with at least one resident (R1). Facility staff have been deciding when to administer PRN medication to R1 without consulting with R1's doctor before each dose. R1 is unable to communicate needs. This is a health risk to R1.

Additional Personal Rights..in Privately Operated Facilities: (a) In addition to the rights listed...residents...shall have all of the following personal rights: (19) To have prompt access to review all of their records...Photocopied records shall be provided within two (2) business... This requirement was not met by: Based on interviews and record review, the Licensee did not comply with the above regulation with one resident (R1). LPA Colvin confirmed that R1's POA requested all records for R1 on 3/8/22, but was not provided with all documents until 3/30/22. This is a potential personal rights violation of R1.

Maintenance and Operation: (b) A comfortable temperature for residents shall be maintained at all times. (2) The facility shall cool rooms to a comfortable range, between 78 degrees F (26 degrees C) and 85 degrees F (30 degrees C)... This requirement was not met as evidenced by: Based on observations, the Licensee did not comply with the above regulation in at least one room. LPA Colvin observed that the thermostat in the living room read at 71 degrees F. This is a potential personal rights violation to all residents.

Maintenance and Operation: (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met by: Based on observations, the Licensee did not comply with the above regulation with at least one aspect of the facility's physical plant. LPA Colvin observed that the screen door for the back door of the facility was difficult to open and close, and failed trying to close it. This is a potential safety risk to residents.