complaint·April 18, 2026

Staff #1 informed LPA that on January 22, 2025, at 9:31 am Staff #1 was informed by family that Resident#1 was assessed and will be placed to new facility (Southwoods Living) upon resident’s discharge. Staff #1 informed LPA that Resident #1 was discharged from Kaiser on January 28,2025 and was transported and admitted to their new facility Southwoods Living. Staff #1 denied the allegation of “not allowing resident to return back to the facility” and stated that Resident #1 family discharged the resident from the facility and placed Resident #1 at Southwoods living facility to be closer to family. Based on corroborating evidence LPA has determined that the above allegation is Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Administrator Ta’Neisha Riley.