complaint·April 22, 2025

On the allegation Resident is reporting ring is missing. Complaint states that on 01/15/25 a caregiver was informed by a resident that a ring was missing from their room. Prior to arrival LPA Rankin interviewed the Responsible Representative (RR), called staff, and reviewed interview records from prior LPA visit as well as the documents collected during the initial visit. Review of these documents noted that Resident 1 (R1) and their RR signed the Resident Personal Property and Valuables (LIC 621) form, but did not list any property. R1 and RR also signed all appraisal, consent forms, and the admission agreement. On the admission agreement there is a theft and loss policy noted. In response to the theft and loss policy the facility documented the allegation, submitted a report to the Ombudsman office, notified Community Care Licensing, and filed a police report. Additionally, the facility notified the RR. LPA Dulek who conducted resident interviews during the visit stated 1 out of 6 residents interviewed stated they had missing items which the resident alleges occurred in the last 2 – 3 weeks, and LPA Rankin interviewed an additional 3 residents in which one stated they had missing items which occurred over 6 months ago. Staff 2 (S2) interviewed stated R1 is very private and meets staff at their door. LPA interviewed the RR on 4/21/25. RR stated they had not seen the ring in question but did state at one point that the RR brought a box of jewelry to R1 at the facility. RR is unsure of how much or what specific items were in the box. Due to R1 and RR not noting the property on the Resident Personal Property and Valuables (LIC 621) form and the facility following the theft and loss policy and based on interviews, and records reviewed. The allegations may have happened or is valid, but there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. Copy of report printed and given to Licensee.