complaint·April 22, 2025

Prior to arrival LPA Rankin interviewed, via phone conversations, Reporting Party (RP) on 4/18/25 and Staff 1 (S1) on 4/21/25, and reviewed interviews and documentation provided by prior LPA visit. RP stated the complaint was made to RP by the podiatrist at the hospital but had no additional information to provide LPA. During visit LPA interviewed Staff 2 (S2). Staff 2 provided R1’s admit date to the Memory Care unit which was 7/6/24. Interviews of facility staff confirmed that the caregivers do not trim residents’ nails. The facility has a podiatrist that comes every 8 weeks. A list of residents in memory care needing services is provided to the podiatrist. Interview and records reviewed for the time frame of residents admittance into memory care showed the scheduled podiatrist came 7/5/24, prior to resident admittance, and again on 9/5/24. From 8/14/24 to 11/25/24 resident was absent from the facility due to fractured hip. Record for 1/30/25 shows R1 on the list for podiatry care. Based on interviews, and records reviewed. The allegations may have happened or is valid, but there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. Copy of report printed and given to Licensee.