Complaint·October 27, 2023

The second allegation alleges that Staff did not assist resident with administering medications as prescribed. LPA Brown did not find evidence to corroborate the allegation. S1 reported to LPA Brown that R1 was never a resident at their facility but resided at the back building with a different Operator. Interviews with Resident #2 (R2), Resident #5 (R5), Resident #7 (R7) and Resident #8 (R8) indicated that they do not know R1 and they all cannot remember who R1 was. R2, Resident #3 (R3), R5, R6, R7 and R8 reported to LPA Brown that they do not have information regarding staff not assisting R1 with medication administration and R2, R3, R4, R5, R6 and R7 all confirmed that staffs at the facility are giving their medication on time and there's no incident that staffs failed to give them their medication. S3 informed LPA Brown that S3 never met R1 and S3 does not have information on R1's medication administration. The third allegation indicates Staff did not assist resident with obtaining medical care. LPA Brown interviewed R2, R3, R5, R7 and R8 and they all indicated that staffs’ at the facility are assisting them on obtaining medical care. S1 and S3 reported to LPA Brown that they are always assisting their residents on obtaining medical care and no incident happened at the facility that they did not assist their residents on obtaining medical care. S1 and S3 added that R1 was never their resident at the facility. Interview with S1 revealed that R1 resides at the back building of the facility operated and managed by a different owner therefore they do not have available information regarding staff not assisting R1 with obtaining medical care.. The fourth allegation indicates Staff did not provide resident with a copy of an admissions agreement. LPA Brown did not find evidence to corroborate the allegation. Interviews with R2, R3, R5, R7 and R8 indicated that staffs’ at the facility provided them with a copy of their admissions agreement. S1 and S3 reported to LPA Brown that the facility's providing a copy of admission agreement to their residents and they both indicated that there's no incident happened at the facility that their residents were not provided a copy of their admission agreement. To add to that, S1 reported to LPA Brown that R1 was a never a resident at their facility that's why there's no Admission Agreement document for R1. S1 indicated that R1 was a resident at the back building of the facility operated and managed by a different owner. Based on the evidence, the allegations Adult residing in the facility is using illegal drugs inside of the facility (Allegation #1), Staff did not assist resident with administering medications as prescribed (Allegation #2), Staff did not assist resident with obtaining medical care (Allegation #3), Staff did not provide resident with a copy of an admissions agreement (Allegation #4) are UNSUBSTANTIATED. ***Continuation in LIC9099C *** A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time. An exit interview was conducted where this report, LIC9099 was discussed and provided to Licensee/Administrator Ahmed Qasim.