complaint·December 2, 2025

LPA interviewed eight (8) residents. Seven (7) of the eight (8) residents agreed the facility does not smell bad, one (1) of the eight (8) residents stated the facility smells. LPA interviewed five (5) staff, all whom stated they ensure the facility does not smell like incontinence odor. Staff informed LPA if residents have accidents, the residents and facility is cleaned immediately. Regarding allegation #3, LPA interviewed eight (8) residents, all who stated their belongings are safeguarded in their rooms. LPA interviewed five (5) staff, all whom stated they have not heard of residents items gone missing, all items are kept in resident’s closets. Staff ensure to redirect residents who wander into rooms that are not theirs. Based on LPA’s observations, staff and resident interviews, and relevant documentation, the allegations are determined to be Unsubstantiated . An Unsubstantiated finding means that although the allegations may be valid or could have occurred, there is insufficient evidence to support that the alleged violation did or did not happen. An exit interview was conducted with Administrator, and a copy of this report was provided at the conclusion of the visit.