complaint·May 2, 2024

Two (2) of three (3) resident interviews conducted reported they have never been physically and/or mentally abused by facility staff. Two (2) of three (3) resident interviews reported witnessing R1 verbally abuse S1 during one (1) occasion and denied observing S1 physically/verbally abuse R1. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was provided to Administrator, Mesropyan.